Our Online Privacy Policy
The following states the privacy policy of our website regarding the privacy rights of visitors to the web site. We respect your concern over your right to privacy and for a secure online shopping experience. By visiting our web site, you are accepting the practices described in this Privacy Policy.
Information Collected at the Site?
The information we learn from users of our Site allows us to personalize and continually improve your online
experience, making it easier and more enjoyable. The following identifies the types of information we gather:
- Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many
Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses
our Site. Cookies are pieces of data your Web browser stores on your hard drive to enable our systems
to recognize your browser. Most Web browsers automatically accept cookies, but most allow you to instruct
your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of our
Site, such as the shopping basket, will not function properly.
- Information You Give Us
We receive and store any information you enter at the Site or give us in any other way. For example, when
you order from the Site, we collect the following information: your name, telephone number, email address,
billing information (credit card number, expiration date and billing address), products purchased, and the
recipient´s name, address and telephone number. Note, in some cases, the recipient may be contacted via
telephone to schedule delivery. Also, if you register as a member, we request your name, address, phone
number, email address and other information as set forth in the membership form. You can choose not to
provide certain information, but then you might not be able to take advantage of many of the features of the
Site. We use the information that you provide for such purposes as responding to your requests, processing
your orders and communicating with you.
- Information from Other Sources
For reasons such as improving personalization of our service, we might receive information about you from
other sources and add it to our account information.
Do we share information we receive?
We do not sell, trade or rent personally identifiable information that visitors submit to our Site. We may share
your personally identifiable information with our member florists to allow them to process, fulfill and manage
your orders and requests.
We may use your personally identifiable information to send you information or materials we think you will find
interesting, or sharing the information with advertisers and reputable business partners. However, at the time of
collection, you will typically have the option of instructing us not to send you additional information or share
your personal information with business partners or advertisers. We are not responsible for the privacy policies or
practices of our advertisers or business partners and encourage you to read the posted privacy statement and user
terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web
site.
We may use reputable third parties to manage activities available on our Site including Web hosting, database
management and order processing and authentication. These parties may have access to personally identifiable
information submitted by visitors who participate in those activities. We may instruct these third parties to
use personally identifiable information only for the specific purpose for which it is collected, and not to sell,
market or transfer such information to other entities except as needed to provide the designated services.
We may personally identifiable information in aggregate form to make our sites better and more responsive to the
needs of our visitors. This statistical compilation and analysis of information may also be used by us to others,
in aggregate, for marketing, advertising or research purposes.
- As we continue to develop its business, we might be involved in an acquisition or other corporate transaction. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that the company or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
- We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms of Use and other applicable agreements; or protect the rights, property, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- If at any time after submitting your personal information to our site you decide that you do not want to receive any additional information or communications from us, simply follow the "unsubscribe" directions at the end of any email communication you receive.
How Secure Is Information About Me?
We maintain appropriate safeguards to ensure the security, integrity and privacy of personally identifiable
information submitted to our sites, and periodically reviews and updates its security measures in light of
current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally
secure. Although we strive to protect your personal information, we cannot ensure or warranty the security of
any information you may transmit to us or from our online products and services. Once we do receive your
transmission, however, we make our best effort to ensure its security on our systems. We use VeriSign as our
SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate
services available. When credit card information is transmitted, industry standard encryption is used.
About Children
We are concerned about the safety of children when they use the Internet. Pursuant to the Children´s Online
Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under
the age of 13 without prior verifiable parental consent.
Links to Third Party and Co-Branded Sites
We continue to establish relationships with other Web sites that allow visitors to the Site to link directly to
these third party Web sites. However, we are not responsible for the privacy practices and content of these third
party Web sites. When interacting with any third party site, we encourage you to read the posted privacy statement
and user terms and conditions whenever interacting with, and prior to providing any personal information to, any
the third party Web site.
OptOut/Modify
We provide you with several options for altering or removing your information from the database at anytime. If
you are on our promotional list and would like to be removed, simply contact us in any of these following ways:
- Send us an email.
- Call a customer care representative at our office.
- Write to us at the address listed on this website.
Conditions of Use, Notices, and Revisions
If you choose to visit the Site, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Oregon. If, through no fault of our own, we are unable to deliver your order after we have prepared the flowers and/or dispatched a driver out, there will be a 25% restocking charge on the order. If you have any concern about privacy at the Site, please send us a thorough description to customer service, and we will try to resolve it. Our business changes constantly. This Notice and the Terms of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. Please check our Site frequently to see recent changes.
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